Casino Self-exclusion List
Casino Self Exclusion List

How do I update my contact information?
For website
After logging into your account, select the icon next to your username and select Account Update on the left navigation.
Closest casino near flint mi. For mobile app
After logging into your account, click on the Account and select Account Update.
Under Contact Information, you can update your:
- Mobile number
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- Office number
- Home number
- Email address
- Singapore residential address
- Preferred language for phone betting
- Preferred mode of communication
- Sports betting bet slip preference
How do I opt in or out of receiving information on Singapore Pools' products and services?
For website
After logging into your account, select the icon next to your username and select Account Update on the left navigation.
For mobile app
After logging into your account, click on the Account and select Account Update.
Under Contact Information, you can select what email newsletters you want to receive. You may choose more than one.
You may also choose to receive information on other events and/or activities via email, post, phone or SMS. Such information could be notifications on Singapore Pools events and activities via email and/or SMS, and/or receipt of complimentary items.
You can also choose not to select any, and we will not send you any information on products and services.
I've changed my name. How do I update this?
A change in name must be made in person.
Visit our Singapore Pools Main Branch (210 Middle Road) on Mondays to Fridays, 8am - 4.30pm, excluding Public Holidays.
Bring along your deed poll, NRIC or an official document containing your FIN, and other relevant documentation for verification.
I've changed my NRIC number or FIN. How do I update this?
A change in NRIC number or FIN must be made in person.
Visit our Singapore Pools Main Branch (210 Middle Road) on Mondays to Fridays, 8am - 4.30pm, excluding Public Holidays.
Bring along your NRIC or an official document containing your FIN, and other relevant documentation for verification.
How do I change my password for online access?
For website
After logging into your account, select the icon next to your username and select Account Update on the left navigation. Under Login Information, you can update your password.
For mobile app
After logging into your account, click on the Account and select 'Change Online Betting Password'.
How do I change my PIN for phone access?
For website
After logging into your account, select the icon next to your username and select Account Update on the left navigation. Login Information, you can update your PIN.
For mobile app
After logging into your account, click on the Account and select 'Change Tele Betting PIN'.
I've forgotten my username for online access. What should I do?
For website
Select the Forgot Login? link at the top right.
Select which login information you have forgotten - username.
Enter your NRIC number or FIN, and your registered mobile number.
A One-Time Password (OTP) will be sent to your registered mobile number. After entering the OTP, your username will be displayed.
For mobile app
Select the FORGOT LOGIN? from Account Login page.
Select RETRIEVE USERNAME.
Enter your NRIC number or FIN, and your registered mobile number.
A One-Time Password (OTP) will be sent to your registered mobile number. After entering the OTP, your username will be displayed.
I've forgotten my password for online access. What should I do?
For website
Select the Forgot Login? link at the top right.
Select which login information you have forgotten - password.
Enter your NRIC number or FIN, and your registered mobile number.
A One-Time Password (OTP) will be sent to your registered mobile number. After entering the OTP, you will be prompted to create a new password.
For mobile app
Select the FORGOT LOGIN? from Account Login page.
Select RESET PASSWORD.
Enter your NRIC number or FIN, and your registered mobile number.
A One-Time Password (OTP) will be sent to your registered mobile number. After entering the OTP, your will be prompted to create a new password.
I've forgotten my account number for phone access. What should I do?
For website
After logging into your account, select the icon next to your username.
Select Account Update on the left navigation.
Under Contact Information, you can find your account number.
For mobile app
After logging into your account, click on Account and you will be able to see your account number stated under the Login Information.
I've forgotten my PIN for phone access. What should I do?
For website
Select the Forgot Login? link at the top right.
Select which login information you have forgotten - PIN.
Enter your NRIC number or FIN, and your registered mobile number.
A One-Time Password (OTP) will be sent to your registered mobile number. After entering the OTP, you will be prompted to create a new PIN.
For mobile app
Select the FORGOT LOGIN? from Account Login page. Pa tax gambling winnings.
Select RESET PIN.
Enter your NRIC number or FIN, and your registered mobile number.
A One-Time Password (OTP) will be sent to your registered mobile number. After entering the OTP, you will be prompted to create a new PIN.
When do I need to input a One-Time Password (OTP)?
For security reasons, a One-Time Password (OTP) will be sent to your registered mobile number each time you log in online, or you try to recover forgotten login information.
Why can't I receive any One-Time Password (OTP)?
You may be using a different mobile number from the mobile number registered with your account.
How do I check my account balance, transaction history, bet history and winnings?
For website
After logging into your account, select the icon next to your username. Select Transaction History on the left navigation.
For mobile app
After logging into your account, click on the Account and select Transaction History.
You may then select the transaction history type you wish to view from the list or filter the time period or the specific types of transaction.
To download our app
- iOS users, please download our app from the App Store.
- Android users, please follow the st

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